Sales Policy: Collars will be sold only to veterinarians.  First orders require the purchase of at least one full set of twelve collars after which individual replacements sizes will be accepted.  It is critical to have multiple sizes available for fitting to achieve the highest level of effectiveness.  Private bird owners must have authorization provided by a veterinary hospital in advance of an order. A $10.00 processing fee will be accessed for any unauthorized credit card payment requiring reimbursement.

Satisfaction Guarantee: GHN, Inc. will refund any orders returned within 45 days of receipt.  Shipping & handling is not included.  Any defective items will be replaced upon receipt with no charge for shipping & handling.  Contact  GHN, Inc. prior to returning.  

Please read directions carefully to understand the unique latching mechanism. Different sized collars require  slight modification in pressures applied to engage and separate hemispheres.  THIS IS NOT A DEFECT.  It is inherent in the plastic to flex and distort differently with each size.

It is strongly advised to check each collar for any rough areas that occassionally occur in the plastic molding process.  Any burrs can be easily dremeled off. Any collars that close with difficulty should be examined for extra plastic in the joints. This, too, may be dremeled off to enable easier closer.

Shipping & Handling: Orders will normally be filled within 1 to 3 days of receipt of payment and  shipped by U.S. Postal Service Priority Mail.  There is a minimum        S & H fee of $10.00per order within the Continental United States and $20.00 per order outside this area. This will cover most orders. GHN, Inc. reserves the right to add additional shipping fees.  Please contact the company for S & H for orders greater than   3 dozen collars.

Pre payment in U.S. currency is required on all orders.